Ever been attracted to someone who will save the day? You know, the White Knight that will save the situation? What about the flip side? Someone showing up in your life you absolutely can’t stand?
A leader must pay very close attention to feelings that accompany these situations. Are you aware both situations can have a great deal in common? They can have what I call large “blind spots” associated with them, blind spots into which organizations can fall and disappear.
There’s a curious component to these blind spots since they can have as much or more to do with the leader’s character as the exterior reality. The dynamics of these blind spots and how to deal with them fall under the category of projection. So what is projection? How can one deal with it?
Projection is shady. It creates false feelings of well-being around potentially disastrous decisions. At its core, projection deals with the desire to take a shortcut to avoid going to dark places, especially within.
Previous blogs mention we all have portions of our psyche that are quite strong and other parts that are weak. Over time, we tend to build our lives around the stronger components and gradually develop a fear of those weaker ones. The primary reasons for the fear are imagined and real instabilities from which we believe we may not recover. Simply put, our reputation, business, etc., are at stake. We are staring at uncertainty.
The attempted shortcut becomes trying to find someone, the Other, who will deal with those dark spaces for us. We become infatuated with the Other. The Other is taken hostage.
Conversely, the shortcut with the detested person is to simply get rid of him or her. This way the scary work can, again, be avoided.
In both cases, the leader stays myopic, loses vision, and is unable to see the consequences of decisions. A boss hiring someone to do the more difficult parts of the boss’s responsibilities (read: dirty work) is a good example of projection. It tears the team apart.
So Which is Which?
How does one know if the desired decision is wise and simple or blind and chaotic? In one word, “Options.” In two words, “Risk management.” In another two words, “Assumption analysis.” Let me explain:
Projection is sly and takes several forms. It is a narcotic that puts discernment to sleep. It is a demolition expert wiring explosives to all that has been built. It puts the trigger in the leader’s hand. It intensifies emotionality, making pulling the trigger feel oh so sweet. (“Just fire him! Just hire her! Start without a contract! Requirements gathering will slow us down! Cash flow! Everything will be okay.”)
Then it waits for the blind decision that irreversibly pulls the trigger and destroys healthy power, assets, and people.
By asking questions around options, risk management, and assumption analysis, the door to healthier decision-making opens. Vision returns. Now, all this means going into those dark spaces. It’s hard work, rewarding work. It’s also the simplest work. (There’s never enough time to do it right the first time, but there’s always time to fix it.) Keep in mind that, just like Hades in Greek mythology, that’s where the real gold – not the fool’s gold – is!
Gary Monti has over 30 years experience providing change- and project management services internationally. He works at the nexus between strategy, business case, project-, process-, and people management. Service modalities include consulting, teaching, mentoring, and speaking. Credentials include PMP number 14 (Project Management Institute®), Myers-Briggs Type Indicator certification, and accreditation in the Cynefin methodology. Gary can be reached at email@example.com.
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